Privacy Policy

Last updated: April 20, 2026

Introduction

Elysium Jet LLC("Elysium," "we," "us," or "our") operates the Elysium Private Jet mobile application and the website at app.elysiumjet.com (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and the rights you have over your personal information. By using the Service, you agree to the practices described here.

1. Information We Collect

Information you provide directly:

Contact details — name, email address, phone number
Trip details — departure and arrival airports, dates, number of passengers, pets, aircraft preference, and any special requests you submit
Jet Card membership details, if you are an enrolled member

Information collected automatically:

Approximate or precise location — only if you grant location permission, used to center the map and identify nearby airports. You can revoke this at any time in your device settings.
IP address and device/usage data — used for security, fraud prevention, and rate limiting
Analytics data — anonymized usage statistics to improve the Service

2. How We Use Your Information

We use your information solely to:

Process flight inquiries and provide tailored quotes
Communicate with you about your requests and our services
Operate, secure, and improve the Service
Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. How We Share Information

We share information only with trusted service providers who process data on our behalf, under contractual confidentiality obligations:

Cloud database & hosting providers (to store inquiries and operate the Service)
Email delivery provider (to send you quotes and confirmations)
Mapping provider (to display the interactive map)
Analytics provider (to measure and improve usage)
Licensed air carriers — when you proceed with a booking, the details needed to fulfill your flight are shared with the operating carrier

We may also disclose information if required by law, subpoena, or to protect our legal rights.

4. Data Storage & Security

Your data is stored on encrypted, access-controlled cloud servers. We apply industry-standard safeguards including encryption in transit (HTTPS), row-level access controls, and secret-key protection. We retain your information only as long as necessary to provide our services or as required by law, after which it is deleted.

5. Your Privacy Rights (CCPA & General)

Depending on your jurisdiction, you have the right to:

Know what personal information we collect and how it is used
Access a copy of the personal information we hold about you
Delete your personal information
Correct inaccurate personal information
Opt out of sale — note that we do not sell personal information
Non-discrimination — we will not deny you service for exercising your rights

California residents may exercise these rights under the California Consumer Privacy Act (CCPA). To make a request, email us at privacy@elysiumjet.com. We will respond within the timeframe required by law.

6. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

7. International Users

The Service is operated from the United States. If you access it from outside the U.S., your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Service after changes constitutes acceptance.

9. Contact Us

For any privacy-related questions or to exercise your rights, contact us at privacy@elysiumjet.com.